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Future of Jobs and Generative AI

The advent of large language models (LLMs) like ChatGPT promises to transform the workplace by automating or augmenting a wide range of occupational tasks. However, a single perspective cannot fully grasp both the opportunities and risks these technologies represent across industries, workers, businesses and society. This article analyzes the World Economic Forum’s recent white paper [1] assessing the impact of LLMs on jobs through the lens of Spiral Dynamics. This integral framework reveals how different value systems perceive threats and opportunities differently. Administrative roles face disruption but efficiency gains (Blue). Innovative businesses are pressured to adopt but see new revenue potential (Orange). Vulnerable workers require support amidst job transformations (Green). Policymakers struggle to holistically analyze systemic impacts (Yellow). Realizing the benefits of LLMs requires honoring multiple worldviews, evolving processes, encouraging innovation, caring for people and conducting systems analysis. The analysis provides insights into LLMs’ multi-dimensional impacts and underscores the need for inclusive dialogue and initiatives to shape the AI-enabled future of work.

Here are the key points:

LLMs could significantly impact many jobs due to their ability to automate or augment language-based tasks, which account for an estimated 62% of work time.
The analysis assessed over 19,000 work tasks across 867 occupations to assess their LLM exposure. Tasks with high automation potential are routine and repetitive clerical/administrative tasks. Tasks with high augmentation potential require more abstract reasoning and problem-solving. Tasks with lower exposure potential emphasize interpersonal interaction.
Occupations with the highest automation potential include credit authorizers, telemarketers, statistical assistants, and tellers. Occupations with the highest augmentation potential include insurance underwriters, bioengineers, mathematicians, and editors. Occupations with lower exposure include counselors, clergy, home health aides, and lawyers.
Adopting LLMs will also likely create new roles like AI developers, content creators, interface designers, data curators, and AI ethics specialists.
The financial services and information technology industries have the overall highest potential exposure. The finance and IT functional areas also have increased exposure.
Significant alignment exists between occupations this analysis identifies as having high augmentation potential and those the Future of Jobs Report found to have high expected job growth. Similarly, occupations with high automation potential align with declining occupations.
The report concludes LLMs will transform jobs and tasks, requiring strategies by businesses and government to prepare workforces for the change through training, transition support, and social safety nets. Overall, LLMs present opportunities to raise productivity and create new jobs, if managed responsibly.

Spiral Dynamics stages

What color are you Spiral Dynamics?

Color	Beige	Purple	Red	Blue	Orange	Green	Yellow	Turquoise
In a life	Survival	Family relations	The rule of force	The power of truth	Competition	Interpersonal relations	Flexible stream	The Global vision
In a business	Own farm	Family business	Starting up a personal business	Business Process Management	Project management	Social networks	Win-Win-Win behavior	Synthesis

Here is an analysis of the World Economic Forum white paper on large language models and jobs through the lens of Spiral Dynamics stages:

Spiral Dynamics Stage	Quotes from Document
Beige	No relevant quotes
Purple	No relevant quotes
Red	No relevant quotes
Blue	"With 62% of total work time involving language-based tasks, the widespread adoption of LLMs, such as ChatGPT, could significantly impact a broad spectrum of job roles." (p.4) This reflects the blue focus on structure, process and order.
Orange	"Adopting LLMs will transform business and the nature of work, displacing some existing jobs, enhancing others and ultimately creating many new roles." (p.19) This reflects the orange drive for innovation and progress.
Green	"Governments can also partner with and support employers and educational institutions to provide training programs that prepare workers for the jobs that will grow and benefit the most from LLMs. Additionally, social safety nets and assistance in transitioning to new roles will need to be reimagined and be more precisely targeted for those most likely to be affected." (p.19) This reflects the green concern for people and relationships.
Yellow	"To assess the impact of LLMs on jobs, this paper provides an analysis of over 19,000 individual tasks across 867 occupations, assessing the potential exposure of each task to LLM adoption, classifying them as tasks that have a high potential for automation, high potential for augmentation, low potential for either or are unaffected (non-language tasks). The paper also provides an overview of new roles that are emerging due to the adoption of LLMs." (p.4) This reflects yellow's emphasis on complex systems analysis.
Turquoise	No relevant quotes

The document overall reflects blue, orange, and green worldviews, with some elements of yellow systems thinking. There are no clear expressions of the beige, purple, red or turquoise value systems. This analysis illustrates how technology impacts different aspects of society and values.

Threats

Here is an analysis of threats and affected stakeholders through the lens of Spiral Dynamics stages:

Spiral Dynamics Stage	Threats	Affected Stakeholders
Beige	No major threats identified	N/A
Purple	No major threats identified	N/A
Red	No major threats identified	N/A
Blue	Disruption of administrative processes and routines	Organizations, administrative staff
Orange	Pressure to rapidly adopt new technologies	Businesses, managers
Green	Job losses, inequality, lack of support during transition	Individual workers, marginalized groups, society
Yellow	Complexity of analyzing and managing impacts	Policy-makers, business leaders
Turquoise	No major threats identified	N/A

In summary, the blue stage is threatened by disruption of established administrative processes, the orange faces pressure to innovate, the green risks job losses and inequality, and the yellow struggles with complex systems analysis. This highlights how different worldviews perceive threats and opportunities from the same technology trend. A holistic perspective is needed to understand the range of stakeholders and design responsible policies.

Elon Musk said about the danger of artificial intelligence (A.I.) in an interview with Tucker Carlson in April 2023. Below you can read an abridged version of the results of our VUCA poll "A.I. and the end of civilization". The full version of the results is available for free in the FAQ section after login or registration.

Trí tuệ nhân tạo và sự kết thúc của nền văn minh

bảng xếp hạng Sự tương quan

VUCA

Giá trị tới hạn của hệ số tương quan

Phân phối bình thường, bởi William Sealy Gosset (sinh viên) r = 0.0727

Phân phối không bình thường, bởi Spearman r = 0.003

Chỉ hiển thị kết quả > r = 0.0727

Phân bổ	Không bình thường	Bình thường	Không bình thường	Bình thường	Bình thường	Bình thường	Bình thường	Bình thường
Tất cả các câu hỏi Tất cả các câu hỏi 1) An toàn (bạn đồng ý hoặc không đồng ý bao nhiêu?) 2) Kiểm soát (bạn đồng ý hoặc không đồng ý bao nhiêu?)
1) An toàn (bạn đồng ý hoặc không đồng ý bao nhiêu?)
Answer 1	-	Tích cực yếu 0.0734	Tích cực yếu 0.0222	Tích cực yếu 0.0930	Tiêu cực yếu -0.1129	Tiêu cực yếu -0.0082	Tiêu cực yếu -0.0441	Tích cực yếu 0.0172
Answer 2	-	Tích cực yếu 0.0176	Tiêu cực yếu -0.0064	Tích cực yếu 0.0439	Tiêu cực yếu -0.0235	Tích cực yếu 0.0411	Tiêu cực yếu -0.0037	Tiêu cực yếu -0.0536
Answer 3	-	Tiêu cực yếu -0.0237	Tiêu cực yếu -0.0293	Tích cực yếu 0.0041	Tích cực yếu 0.0580	Tiêu cực yếu -0.0254	Tiêu cực yếu -0.0131	Tích cực yếu 0.0056
Answer 4	-	Tích cực yếu 0.0353	Tiêu cực yếu -0.0020	Tích cực yếu 0.0147	Tiêu cực yếu -0.0434	Tiêu cực yếu -0.0329	Tiêu cực yếu -0.0045	Tích cực yếu 0.0461
Answer 5	-	Tiêu cực yếu -0.0159	Tiêu cực yếu -0.0257	Tiêu cực yếu -0.0233	Tích cực yếu 0.0425	Tích cực yếu 0.0329	Tích cực yếu 0.0241	Tiêu cực yếu -0.0546
Answer 6	-	Tiêu cực yếu -0.0137	Tiêu cực yếu -0.0525	Tiêu cực yếu -0.0709	Tích cực yếu 0.0701	Tiêu cực yếu -0.0147	Tích cực yếu 0.0443	Tích cực yếu 0.0137
Answer 7	-	Tiêu cực yếu -0.0651	Tích cực yếu 0.0972	Tiêu cực yếu -0.0603	Tiêu cực yếu -0.0026	Tích cực yếu 0.0092	Tiêu cực yếu -0.0026	Tích cực yếu 0.0252
2) Kiểm soát (bạn đồng ý hoặc không đồng ý bao nhiêu?)
Answer 8	-	Tích cực yếu 0.0139	Tích cực yếu 0.0048	Tích cực yếu 0.0805	Tích cực yếu 0.0622	Tiêu cực yếu -0.0317	Tiêu cực yếu -0.0783	Tiêu cực yếu -0.0456
Answer 9	-	Tích cực yếu 0.0230	Tiêu cực yếu -0.0258	Tiêu cực yếu -0.0352	Tích cực yếu 0.0274	Tích cực yếu 0.0832	Tiêu cực yếu -0.0126	Tiêu cực yếu -0.0582
Answer 10	-	Tích cực yếu 0.0143	Tiêu cực yếu -0.0423	Tiêu cực yếu -0.0553	Tiêu cực yếu -0.0195	Tích cực yếu 0.0021	Tích cực yếu 0.0614	Tích cực yếu 0.0320
Answer 11	-	Tích cực yếu 0.0256	Tích cực yếu 0.0035	Tích cực yếu 0.0149	Tiêu cực yếu -0.0597	Tiêu cực yếu -0.0187	Tiêu cực yếu -0.0176	Tích cực yếu 0.0573
Answer 12	-	Tiêu cực yếu -0.0173	Tích cực yếu 0.0347	Tích cực yếu 0.0531	Tích cực yếu 0.0412	Tiêu cực yếu -0.0701	Tích cực yếu 0.0068	Tiêu cực yếu -0.0464
Answer 13	-	Tiêu cực yếu -0.0930	Tiêu cực yếu -0.0342	Tiêu cực yếu -0.0141	Tích cực yếu 0.0112	Tích cực yếu 0.0211	Tích cực yếu 0.0739	Tích cực yếu 0.0020
Answer 14	-	Tích cực yếu 0.0002	Tích cực yếu 0.0882	Tiêu cực yếu -0.0341	Tiêu cực yếu -0.0785	Tiêu cực yếu -0.0241	Tiêu cực yếu -0.0070	Tích cực yếu 0.0777

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Opportunities

Here is an analysis of opportunities and affected stakeholders through the lens of Spiral Dynamics stages:

Spiral Dynamics Stage	Opportunities	Affected Stakeholders
Beige	No major opportunities identified	N/A
Purple	No major opportunities identified	N/A
Red	No major opportunities identified	N/A
Blue	Increased efficiency of administrative processes	Organizations, administrative staff
Orange	Creation of new business models and revenue streams	Businesses, entrepreneurs
Green	Upskilling workers, maintaining an inclusive workforce	Individual workers, marginalized groups, society
Yellow	Holistic analysis of technology's impact on work	Policy-makers, business leaders
Turquoise	No major opportunities identified	N/A

In summary, blue sees opportunities for improved efficiency, orange in innovation and profit, green in supporting workers, and yellow in systems analysis. This highlights how different worldviews perceive opportunities from the same technology trend. An integral perspective is required to balance opportunities for organizations and individuals.

GAP Analysis

Here is a GAP analysis from a Spiral Dynamics perspective:

Spiral Dynamics Stage	GAP Analysis
Beige	No major gap identified
Purple	No major gap identified
Red	No major gap identified
Blue	GAP: Lacks discussion of how to evolve administrative processes rather than just making existing ones more efficient
Orange	GAP: Could provide more examples of how new business models and industries could arise from LLMs
Green	GAP: More detail is needed on programs to support workers through transitions and ensure opportunities are inclusive
Yellow	GAP: Deeper analysis required on technological impacts across education, business, and government domains
Turquoise	GAP: Holistic vision absent - how could LLMs improve society and actualization beyond business impacts?

In summary, blue could be used more on process evolution, orange on business model innovation, green on worker support, yellow on cross-domain impacts, and turquoise on realizing higher human potential. This reflects common gaps faced when new technologies are viewed primarily through one worldview lens rather than holistically. An integral perspective is needed to fully understand impacts and opportunities.

Overcome Gaps

Here are some suggested measures to overcome the gaps through the lens of Spiral Dynamics perspective:

Spiral Dynamics Stage	Suggested Measures to Overcome GAPs
Beige	N/A
Purple	N/A
Red	N/A
Blue	Conduct process redesign workshops to evolve administrative workflows
Orange	Research case studies and build scenarios describing new LLMs-enabled business models
Green	Profile reskilling programs and multi-stakeholder partnerships to support workers
Yellow	Model impacts of LLMs on education, healthcare, government, and other complex systems
Turquoise	Envision how LLMs could advance human potential and consciousness evolution

In summary, suggested measures include:

Blue: Process redesign workshops
Orange: New business model research
Green: Reskilling program profiles
Yellow: Modelling systemic impacts
Turquoise: Envisioning advancing human potential

This highlights the value of taking a holistic perspective and utilizing tools and ways of thinking from multiple stages and worldviews to fully understand and act upon the opportunities presented by emerging technologies like large language models.

Conclusion

The Spiral Dynamics framework reveals that the opportunities and threats presented by large language models are perceived differently across value systems. Blue sees potential efficiency gains but disruption of administrative routines. Orange focuses on innovation possibilities but feels pressured to rapidly adopt. Green emphasizes supporting impacted workers but risks exacerbating inequalities. Yellow provides systems analysis but grapples with complexity.

Fully realizing the benefits of large language models in the workplace and society requires transcending any worldview. An integral approach that honors multiple perspectives is needed. This includes evolving processes, encouraging innovation, caring for people, and systemic analysis. Further, a holistic vision looks beyond business impacts to how emerging technologies can advance human potential and social actualization.

By understanding these different value perspectives, businesses, policymakers, and workers can collaboratively shape the future of work in the age of artificial intelligence. A shared vision arises when stakeholders cooperate across stages of psychological and social development. This white paper provides insights into the multi-dimensional impacts of large language models across industries, occupations, and societal roles. Yet more inclusive dialogue and initiatives are needed to proactively guide this technology for the benefit of all.

[1] https://www3.weforum.org/docs/WEF_Jobs_of_Tomorrow_Generative_AI_2023.pdf

2023.10.12

Valerii Kosenko

Chủ sở hữu sản phẩm SaaS SDTEST®

Valerii có đủ tiêu chuẩn trở thành nhà tâm lý học sư phạm xã hội vào năm 1993 và từ đó đã áp dụng kiến thức của mình vào quản lý dự án.
Valerii có bằng Thạc sĩ và chứng chỉ quản lý dự án và chương trình vào năm 2013. Trong chương trình Thạc sĩ, anh đã làm quen với Lộ trình Dự án (GPM Deutsche Gesellschaft für Projektmanagement e. V.) và Spiral Dynamics.
Valerii là tác giả khám phá sự không chắc chắn của V.U.C.A. khái niệm sử dụng Động lực xoắn ốc và thống kê toán học trong tâm lý học và 38 cuộc thăm dò quốc tế.

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