Ikhaya/Ibhuloge/Future of Jobs and Generative AI

Future of Jobs and Generative AI

The advent of large language models (LLMs) like ChatGPT promises to transform the workplace by automating or augmenting a wide range of occupational tasks. However, a single perspective cannot fully grasp both the opportunities and risks these technologies represent across industries, workers, businesses and society. This article analyzes the World Economic Forum’s recent white paper [1] assessing the impact of LLMs on jobs through the lens of Spiral Dynamics. This integral framework reveals how different value systems perceive threats and opportunities differently. Administrative roles face disruption but efficiency gains (Blue). Innovative businesses are pressured to adopt but see new revenue potential (Orange). Vulnerable workers require support amidst job transformations (Green). Policymakers struggle to holistically analyze systemic impacts (Yellow). Realizing the benefits of LLMs requires honoring multiple worldviews, evolving processes, encouraging innovation, caring for people and conducting systems analysis. The analysis provides insights into LLMs’ multi-dimensional impacts and underscores the need for inclusive dialogue and initiatives to shape the AI-enabled future of work.

Here are the key points:

LLMs could significantly impact many jobs due to their ability to automate or augment language-based tasks, which account for an estimated 62% of work time.
The analysis assessed over 19,000 work tasks across 867 occupations to assess their LLM exposure. Tasks with high automation potential are routine and repetitive clerical/administrative tasks. Tasks with high augmentation potential require more abstract reasoning and problem-solving. Tasks with lower exposure potential emphasize interpersonal interaction.
Occupations with the highest automation potential include credit authorizers, telemarketers, statistical assistants, and tellers. Occupations with the highest augmentation potential include insurance underwriters, bioengineers, mathematicians, and editors. Occupations with lower exposure include counselors, clergy, home health aides, and lawyers.
Adopting LLMs will also likely create new roles like AI developers, content creators, interface designers, data curators, and AI ethics specialists.
The financial services and information technology industries have the overall highest potential exposure. The finance and IT functional areas also have increased exposure.
Significant alignment exists between occupations this analysis identifies as having high augmentation potential and those the Future of Jobs Report found to have high expected job growth. Similarly, occupations with high automation potential align with declining occupations.
The report concludes LLMs will transform jobs and tasks, requiring strategies by businesses and government to prepare workforces for the change through training, transition support, and social safety nets. Overall, LLMs present opportunities to raise productivity and create new jobs, if managed responsibly.

Spiral Dynamics stages

What color are you Spiral Dynamics?

Color	Beige	Purple	Red	Blue	Orange	Green	Yellow	Turquoise
In a life	Survival	Family relations	The rule of force	The power of truth	Competition	Interpersonal relations	Flexible stream	The Global vision
In a business	Own farm	Family business	Starting up a personal business	Business Process Management	Project management	Social networks	Win-Win-Win behavior	Synthesis

Here is an analysis of the World Economic Forum white paper on large language models and jobs through the lens of Spiral Dynamics stages:

Spiral Dynamics Stage	Quotes from Document
Beige	No relevant quotes
Purple	No relevant quotes
Red	No relevant quotes
Blue	"With 62% of total work time involving language-based tasks, the widespread adoption of LLMs, such as ChatGPT, could significantly impact a broad spectrum of job roles." (p.4) This reflects the blue focus on structure, process and order.
Orange	"Adopting LLMs will transform business and the nature of work, displacing some existing jobs, enhancing others and ultimately creating many new roles." (p.19) This reflects the orange drive for innovation and progress.
Green	"Governments can also partner with and support employers and educational institutions to provide training programs that prepare workers for the jobs that will grow and benefit the most from LLMs. Additionally, social safety nets and assistance in transitioning to new roles will need to be reimagined and be more precisely targeted for those most likely to be affected." (p.19) This reflects the green concern for people and relationships.
Yellow	"To assess the impact of LLMs on jobs, this paper provides an analysis of over 19,000 individual tasks across 867 occupations, assessing the potential exposure of each task to LLM adoption, classifying them as tasks that have a high potential for automation, high potential for augmentation, low potential for either or are unaffected (non-language tasks). The paper also provides an overview of new roles that are emerging due to the adoption of LLMs." (p.4) This reflects yellow's emphasis on complex systems analysis.
Turquoise	No relevant quotes

The document overall reflects blue, orange, and green worldviews, with some elements of yellow systems thinking. There are no clear expressions of the beige, purple, red or turquoise value systems. This analysis illustrates how technology impacts different aspects of society and values.

Threats

Here is an analysis of threats and affected stakeholders through the lens of Spiral Dynamics stages:

Spiral Dynamics Stage	Threats	Affected Stakeholders
Beige	No major threats identified	N/A
Purple	No major threats identified	N/A
Red	No major threats identified	N/A
Blue	Disruption of administrative processes and routines	Organizations, administrative staff
Orange	Pressure to rapidly adopt new technologies	Businesses, managers
Green	Job losses, inequality, lack of support during transition	Individual workers, marginalized groups, society
Yellow	Complexity of analyzing and managing impacts	Policy-makers, business leaders
Turquoise	No major threats identified	N/A

In summary, the blue stage is threatened by disruption of established administrative processes, the orange faces pressure to innovate, the green risks job losses and inequality, and the yellow struggles with complex systems analysis. This highlights how different worldviews perceive threats and opportunities from the same technology trend. A holistic perspective is needed to understand the range of stakeholders and design responsible policies.

Elon Musk said about the danger of artificial intelligence (A.I.) in an interview with Tucker Carlson in April 2023. Below you can read an abridged version of the results of our VUCA poll "A.I. and the end of civilization". The full version of the results is available for free in the FAQ section after login or registration.

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Inani Ebucayi Coefficient ukuhlanganisa

Ukusatshalaliswa okujwayelekile, ngoWilliam Sealy Gosset (umfundi) r = 0.0723

Ukusatshalaliswa okungajwayelekile, nguSpyman r = 0.0029

Khombisa imiphumela kuphela > r = 0.0723

Ukuhlephula	Okungajwayelekile	-Ngokwejwayelekile	Okungajwayelekile	-Ngokwejwayelekile	-Ngokwejwayelekile	-Ngokwejwayelekile	-Ngokwejwayelekile	-Ngokwejwayelekile
Yonke imibuzo Yonke imibuzo 1) Ukuphepha (uvumelana noma ungavumelani malini?) 2) Lawula (Uvumelana kangakanani noma ungavumelani?)
1) Ukuphepha (uvumelana noma ungavumelani malini?)
Answer 1	-	Omuhle engaqinile 0.0711	Omuhle engaqinile 0.0201	Omuhle engaqinile 0.0947	Negative engaqinile -0.1164	Omuhle engaqinile 0.0003	Negative engaqinile -0.0470	Omuhle engaqinile 0.0172
Answer 2	-	Omuhle engaqinile 0.0159	Negative engaqinile -0.0085	Omuhle engaqinile 0.0441	Negative engaqinile -0.0249	Omuhle engaqinile 0.0359	Negative engaqinile -0.0004	Negative engaqinile -0.0485
Answer 3	-	Negative engaqinile -0.0230	Negative engaqinile -0.0256	Omuhle engaqinile 0.0113	Omuhle engaqinile 0.0629	Negative engaqinile -0.0309	Negative engaqinile -0.0168	Negative engaqinile -0.0003
Answer 4	-	Omuhle engaqinile 0.0319	Negative engaqinile -0.0053	Omuhle engaqinile 0.0098	Negative engaqinile -0.0489	Negative engaqinile -0.0306	Omuhle engaqinile 0.0038	Omuhle engaqinile 0.0512
Answer 5	-	Negative engaqinile -0.0137	Negative engaqinile -0.0242	Negative engaqinile -0.0243	Omuhle engaqinile 0.0440	Omuhle engaqinile 0.0317	Omuhle engaqinile 0.0223	Negative engaqinile -0.0552
Answer 6	-	Negative engaqinile -0.0139	Negative engaqinile -0.0531	Negative engaqinile -0.0748	Omuhle engaqinile 0.0654	Negative engaqinile -0.0077	Omuhle engaqinile 0.0435	Omuhle engaqinile 0.0159
Answer 7	-	Negative engaqinile -0.0605	Omuhle engaqinile 0.0999	Negative engaqinile -0.0608	Omuhle engaqinile 0.0061	Omuhle engaqinile 0.0061	Negative engaqinile -0.0062	Omuhle engaqinile 0.0186
2) Lawula (Uvumelana kangakanani noma ungavumelani?)
Answer 8	-	Omuhle engaqinile 0.0123	Omuhle engaqinile 0.0027	Omuhle engaqinile 0.0776	Omuhle engaqinile 0.0570	Negative engaqinile -0.0250	Negative engaqinile -0.0770	Negative engaqinile -0.0429
Answer 9	-	Omuhle engaqinile 0.0244	Negative engaqinile -0.0252	Negative engaqinile -0.0396	Omuhle engaqinile 0.0257	Omuhle engaqinile 0.0841	Negative engaqinile -0.0111	Negative engaqinile -0.0565
Answer 10	-	Omuhle engaqinile 0.0175	Negative engaqinile -0.0400	Negative engaqinile -0.0565	Negative engaqinile -0.0163	Omuhle engaqinile 0.0008	Omuhle engaqinile 0.0586	Omuhle engaqinile 0.0303
Answer 11	-	Omuhle engaqinile 0.0181	Omuhle engaqinile 0.0009	Omuhle engaqinile 0.0309	Negative engaqinile -0.0592	Negative engaqinile -0.0316	Negative engaqinile -0.0132	Omuhle engaqinile 0.0573
Answer 12	-	Negative engaqinile -0.0155	Omuhle engaqinile 0.0357	Omuhle engaqinile 0.0517	Omuhle engaqinile 0.0424	Negative engaqinile -0.0699	Omuhle engaqinile 0.0055	Negative engaqinile -0.0469
Answer 13	-	Negative engaqinile -0.0937	Negative engaqinile -0.0358	Negative engaqinile -0.0191	Omuhle engaqinile 0.0053	Omuhle engaqinile 0.0295	Omuhle engaqinile 0.0735	Omuhle engaqinile 0.0056
Answer 14	-	Omuhle engaqinile 0.0041	Omuhle engaqinile 0.0906	Negative engaqinile -0.0345	Negative engaqinile -0.0679	Negative engaqinile -0.0267	Negative engaqinile -0.0104	Omuhle engaqinile 0.0698

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Opportunities

Here is an analysis of opportunities and affected stakeholders through the lens of Spiral Dynamics stages:

Spiral Dynamics Stage	Opportunities	Affected Stakeholders
Beige	No major opportunities identified	N/A
Purple	No major opportunities identified	N/A
Red	No major opportunities identified	N/A
Blue	Increased efficiency of administrative processes	Organizations, administrative staff
Orange	Creation of new business models and revenue streams	Businesses, entrepreneurs
Green	Upskilling workers, maintaining an inclusive workforce	Individual workers, marginalized groups, society
Yellow	Holistic analysis of technology's impact on work	Policy-makers, business leaders
Turquoise	No major opportunities identified	N/A

In summary, blue sees opportunities for improved efficiency, orange in innovation and profit, green in supporting workers, and yellow in systems analysis. This highlights how different worldviews perceive opportunities from the same technology trend. An integral perspective is required to balance opportunities for organizations and individuals.

GAP Analysis

Here is a GAP analysis from a Spiral Dynamics perspective:

Spiral Dynamics Stage	GAP Analysis
Beige	No major gap identified
Purple	No major gap identified
Red	No major gap identified
Blue	GAP: Lacks discussion of how to evolve administrative processes rather than just making existing ones more efficient
Orange	GAP: Could provide more examples of how new business models and industries could arise from LLMs
Green	GAP: More detail is needed on programs to support workers through transitions and ensure opportunities are inclusive
Yellow	GAP: Deeper analysis required on technological impacts across education, business, and government domains
Turquoise	GAP: Holistic vision absent - how could LLMs improve society and actualization beyond business impacts?

In summary, blue could be used more on process evolution, orange on business model innovation, green on worker support, yellow on cross-domain impacts, and turquoise on realizing higher human potential. This reflects common gaps faced when new technologies are viewed primarily through one worldview lens rather than holistically. An integral perspective is needed to fully understand impacts and opportunities.

Overcome Gaps

Here are some suggested measures to overcome the gaps through the lens of Spiral Dynamics perspective:

Spiral Dynamics Stage	Suggested Measures to Overcome GAPs
Beige	N/A
Purple	N/A
Red	N/A
Blue	Conduct process redesign workshops to evolve administrative workflows
Orange	Research case studies and build scenarios describing new LLMs-enabled business models
Green	Profile reskilling programs and multi-stakeholder partnerships to support workers
Yellow	Model impacts of LLMs on education, healthcare, government, and other complex systems
Turquoise	Envision how LLMs could advance human potential and consciousness evolution

In summary, suggested measures include:

Blue: Process redesign workshops
Orange: New business model research
Green: Reskilling program profiles
Yellow: Modelling systemic impacts
Turquoise: Envisioning advancing human potential

This highlights the value of taking a holistic perspective and utilizing tools and ways of thinking from multiple stages and worldviews to fully understand and act upon the opportunities presented by emerging technologies like large language models.

Conclusion

The Spiral Dynamics framework reveals that the opportunities and threats presented by large language models are perceived differently across value systems. Blue sees potential efficiency gains but disruption of administrative routines. Orange focuses on innovation possibilities but feels pressured to rapidly adopt. Green emphasizes supporting impacted workers but risks exacerbating inequalities. Yellow provides systems analysis but grapples with complexity.

Fully realizing the benefits of large language models in the workplace and society requires transcending any worldview. An integral approach that honors multiple perspectives is needed. This includes evolving processes, encouraging innovation, caring for people, and systemic analysis. Further, a holistic vision looks beyond business impacts to how emerging technologies can advance human potential and social actualization.

By understanding these different value perspectives, businesses, policymakers, and workers can collaboratively shape the future of work in the age of artificial intelligence. A shared vision arises when stakeholders cooperate across stages of psychological and social development. This white paper provides insights into the multi-dimensional impacts of large language models across industries, occupations, and societal roles. Yet more inclusive dialogue and initiatives are needed to proactively guide this technology for the benefit of all.

[1] https://www3.weforum.org/docs/WEF_Jobs_of_Tomorrow_Generative_AI_2023.pdf

2023.10.12

Valerii Kosenko

Umnikazi Womkhiqizo i-SaaS SDTEST®

U-Valerii waqeqeshelwa ukuba yisazi sezengqondo zezenhlalo ngo-1993 futhi usesebenzise ulwazi lwakhe ekuphathweni kwephrojekthi.
U-Valerii uthole iziqu ze-Master kanye neziqu zephrojekthi kanye nomphathi wohlelo ngo-2013. Phakathi nohlelo lwakhe lwe-Master, wajwayelana ne-Project Roadmap (GPM Deutsche Gesellschaft für Projektmanagement e. V.) kanye ne-Spiral Dynamics.
U-Valerii ungumbhali wokuhlola ukungaqiniseki kwe-V.U.C.A. umqondo usebenzisa iSpiral Dynamics kanye nezibalo zezibalo kupsychology, kanye namavoti angama-38 amazwe ngamazwe.

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